Two weeks ago Barack Obama wanted to get an answer to a question that has been plaguing politicians for years: How can we engage more people in the democratic process? The question isn’t new but the way he sought answers sure is. He didn’t ask this during an appearance on CNN or during an interview with the NY Times. Instead he went to Yahoo! Answers and reached out there:

Barack Obama on Yahoo! Answers

In the two weeks since he first posed that question there have been nearly 15,000 answers. Seemingly he has already accomplished part of his goal in asking the question - getting people involved. Many of the answers were well-thought out and provide excellent insight into his potential voter’s minds:

The first thing I would suggest is to reestablish the people’s trust in government. Many people have lost trust in the system and this leads to apathy. After all, who wants to participate in a process that is viewed as flawed or biased? I, myself, have become disillusioned with our democratic process (as have many others I know). Many people just no longer believe that the government has their best interest in mind.

Maybe if a party presented a candidate that behaved as if he or she had read the Constitution, and would end all the programs that don’t appear anywhere in it, rather than run candidates that might as well use “Me, too!” and “More of the Same!” as their slogans.

This is a user generated focus group. 15,000 responses to study and use to help shape his image (especially for the online world) by. On top of that, it shows all of the loyal users of Yahoo! Answers that he is “just one of them” and speaking to them at their level and through their medium.

Are you reaching out to your target market through Yahoo! Answers? Are your competitors?


Posted by Chris Winfield at 1:55 pm
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